Displaying Technical Writing Skills by Theresa Pojuner
If you are a beginning Technical Writer or an experienced Technical Writer, how do you, respectively, display your skills and find your first job or find more jobs in technical writing? Here are some...
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Running Late: How to Maintain Your Composure by Gail Zack Anderson
It can happen to anyone. You’re running late because you took one more call before you left for your meeting. Now traffic is heavy. The parking lot is full. The elevator stops on each floor. All these...
View ArticleRight Vs Left Brain Communicators by Theresa Pojuner
Are Technical Communicators/Writers more right-brain or left-brain thinkers? In a previous post about a technical writers soft skills...
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You’ve got Mail – top tips for Better Voice Mail by Gail Zack Anderson
A few weeks ago I received a voice message from a client, asking to talk to me right away. I dropped what I was doing and as I returned the call I prepared myself for the worst. Was she cancelling a...
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Paper Training for Better Presentations by Gail Zack Anderson
A few weeks ago I had the opportunity to work with a terrific, bright group of administrators in a law firm. Most of them don’t deliver presentations often, but they are instrumental in helping create...
View ArticleReviewing Your Document by Theresa Pojuner
Question – Is the document clear and concise? – How do you know? Has it been written for your target audience? Most importantly, is all the information correct? We can write and write, but when do we...
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Prepare for a Great Presentation Part 1: Gathering Data by Gail Zack Anderson
A client told me recently how he begins preparing for a future presentation. “When I know I am going to give a presentation in the future,” he says, “I place a yellow pad on my desk, right where I see...
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Prepare for a Great Presentation Part 2: Organizing your Content by Gail Zack...
The day of your big presentation is fast approaching. You have been amassing plenty of facts, thoughts, photos, charts and graphs, enough to fill a large file. Now the big question is how do you...
View ArticleTips For Your Training Manual by Theresa Pojuner
How do you create your training manual? We have all used training manuals. Some to our dismay and some we wish to keep and refer back to. What makes a good training manual is the relevant information...
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Do Your Homework for Great Presentation Skills by Gail Zack Anderson
Sam didn’t know what a great business presentation looked like. He had joined his organization right after leaving school, and when he presented, he was alone with his clients. Other than all-hands...
View ArticleThe Technical Communicator by Theresa Pojuner
As an addendum to the previous post on Tips For A Training Manual, I have to add that communicating information face-to-face is difficult and is even more challenging when you communicate via text....
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Presenting Across the Table: Successful Informal Presentations by Gail Zack...
Presentations don’t have to be formal, stand up affairs. Many times we make our case across the table from a client, a boss or a colleague. It may be tempting to consider these informal presentations...
View ArticleTips On Facing The Board by Theresa Pojuner
You are going to give a presentation on a new application or product. There will be stakeholders, developers, and some managers at the board meeting. Your hands are sweating and you are short of...
View ArticleOne Mold Doesn’t Fit All by Theresa Pojuner
When presenting documentation for approval, adjustments have to be made even if there is a set standard and style guide that lends itself to mold out documentation in a unified format. Sometimes you...
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Because I want you to… by Gail Zack Anderson
I have all kinds of excuses. I was fighting off stomach flu and dizziness. I was dragging through my workshop toward the end of the day. I was digging deep to keep going, when suddenly I heard myself...
View ArticleA Good Communicator by Theresa Pojuner
We have all attended quite a few webinars, events, courses – some very good and some not so good ones. In comparing them, were the good ones due to communicating knowledge well and the not so good ones...
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Go Deep for Outstanding Technical Presentations by Gail Zack Anderson
If your content is technical, complex, data driven or numbers-heavy, you will want to listen up. Don’t fall into the camp of “I know it is dry and boring content but I can’t do anything about it…”...
View ArticleCommunicating Via The Status Report by Theresa Pojuner
Writing status or progress reports are not fun, but are a necessity. It’s like going to the doctor for a checkup – it’s not fun to go, but it’s a must-do necessity to see if you are well or not. Status...
View Article10 IssuesTo Avoid For Better Documents by Theresa Pojuner
Not knowing your audience and stakeholders – not knowing your audience could mean not only presenting unnecessary and non-essential information, but possibly also presenting it in a manner that the...
View ArticleTips On Finding SME’s by Theresa Pojuner
Your knowledge stars or SMEs (Subject Matter Experts) are your most important assets when it comes to getting the information you need to fulfill your requirements documents or any other documents that...
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